Support & Contact

Common questions

How do I schedule a romantic nudge?

Open Profile, find the Scheduled Ideas section, and choose Set Up or Manage. You can choose how often the reminder repeats, the day it lands on, the time of day, and whether it should be a Small Gesture, Something Special, or Go All Out. Each scheduled idea uses the Love Points for the kind of moment you picked, and you can pause or delete a schedule at any time.

How do Love Points work?

Love Points unlock ideas: 5 for a Small Gesture, 10 for Something Special, and 20 for Go All Out. Watching a rewarded ad is optional and adds 10 Love Points, up to a limit of 100 earned points at a time. Love Points have no cash value and cannot be transferred or refunded.

How do I change notification settings?

Open Profile, then Settings, and use the Date reminders switch. On iPhone, notifications also need to be allowed for Stima in the iOS Settings app. If they are turned off there, Settings in Stima shows a shortcut to open them.

How do I delete my account?

Open Profile, then Account, and use Delete account in the Danger Zone. This removes your profile, partner details, idea history, and Love Points balance. In Account you can also open Privacy and data to review what is stored, download a copy of your data, or clear your idea history.

How do I contact Stima about a purchase?

Email support@stima.love with the email address on your Stima account, the date of the purchase, and the store receipt or order number from Apple. Never send passwords or full payment card details.